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Which app version should I download? Compatibility?Bluetooth frequently disconnects?Bluetooth not connecting?Can I make calls? How is call privacy ensured?How to control photo or video recording?No sound from the device?Do smart device need to be connected to a phone?Is there a prompt when taking photos, videos, or recordings?What if the local storage is full?Will synced content be lost?Where are photos/videos/audio saved?Wi-Fi connection fails when importing photos/videos/audio?
Smart Device FAQ

Do smart device need to be connected to a phone?

Understanding when phone connection is required for smart devices

Some functions (such as data sync, calls, photo transfer) require Bluetooth/Wi-Fi connection with the app, but basic functions (like taking photos, recording audio or video) can be used independently after initial app connection.

No sound from the device?

Troubleshooting steps for devices with no sound output

Is there a prompt when taking photos, videos, or recordings?

Understanding recording indicators and privacy compliance