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Which app version should I download? Compatibility?Bluetooth frequently disconnects?Bluetooth not connecting?Can I make calls? How is call privacy ensured?How to control photo or video recording?No sound from the device?Do smart device need to be connected to a phone?Is there a prompt when taking photos, videos, or recordings?What if the local storage is full?Will synced content be lost?Where are photos/videos/audio saved?Wi-Fi connection fails when importing photos/videos/audio?
Smart Device FAQ

No sound from the device?

Troubleshooting steps for devices with no sound output

① Make sure the device are powered on and connected to your phone ② Check if the device are connected in your phone's Bluetooth settings ③ Try unpairing and re-pairing the device ④ Restart both the device and your phone's Bluetooth, then rebind the device

How to control photo or video recording?

Learn how to take photos and record videos with your smart device

Do smart device need to be connected to a phone?

Understanding when phone connection is required for smart devices